OUR PEOPLE
From Claims Administrator To Operations Director
At INSUREPAIR® we believe exceptional businesses are built by exceptional people. Christina Purves’ journey perfectly demonstrates what can be achieved through dedication, professionalism and hard work.
Joining INSUREPAIR® in 2018 as a Claims Administrator at just 22 years old, Christina has progressed through multiple leadership roles before becoming Operations Director of both INSUREPAIR® and Emergency Repair® at the age of 29.
LEADERSHIP
Leading From The Front
Since joining INSUREPAIR® in 2018, Christina has become one of the driving forces behind the day-to-day operation of both INSUREPAIR® and Emergency Repair®, helping oversee thousands of insurance reinstatement projects and emergency property repairs across the UK.
Her journey reflects INSUREPAIR®’s belief that investing in people creates stronger teams, better customer experiences and long-term business success.
From Claims Administrator to Operations Director.
2018
Joined INSUREPAIR® as a Claims Administrator.
Career Progression
Customer Care Manager, Operations Manager and now Operations Director.
Leadership
Now leading operations across two national businesses serving customers throughout the UK.
A CAREER BUILT FROM THE GROUND UP
Growing With INSUREPAIR®
Throughout her career Christina has helped coordinate thousands of insurance reinstatement projects, emergency property repairs and customer enquiries, becoming an integral part of the continued growth of both INSUREPAIR® and Emergency Repair®.
“I’m proud to be part of a management team that helps so many people and puts smiles on faces every single day. That’s what drives me.”
Christina Purves
Operations Director
Career Journey
Leading By Example
Alongside her professional achievements, Christina has earned a reputation for outstanding customer care, calm leadership and an unwavering commitment to supporting policyholders during what are often some of the most challenging periods of their lives following property damage.
Her progression reflects INSUREPAIR®’s commitment to recognising talent, developing careers from within and investing in the people who continue to drive the business forward.
OUR PEOPLE MAKE THE DIFFERENCE
Congratulations Christina
Christina’s journey demonstrates exactly what INSUREPAIR® stands for — creating opportunities, developing leaders and building a business around exceptional people. We couldn’t be prouder of everything she has achieved and look forward to the next chapter.