ELECTRONIC CONTENTS CLAIMS SOLUTIONS

Restoring More. Replacing Less.

Specialist electronic contents claims solutions for insurers, brokers, loss adjusters and third-party administrators across the UK.

INSUREPAIR® provides validation, diagnostics, repair and replacement solutions designed to reduce claim costs, improve customer outcomes and maximise repair opportunities across domestic and commercial electronic contents claims.

Claim Validation

Technical assessment and evidence-led validation to support confident claim decisions.

Diagnostics & Repair

Detailed diagnostics, repair feasibility assessments and repair-first recommendations.

Replacement Control

Helping insurers avoid unnecessary replacement where safe, economical repair is possible.

VALIDATION. DIAGNOSTICS. REPAIR. REPLACEMENT.

A Smarter Electronic Contents Claims Process

From laptops and tablets to mobile devices, home technology and specialist electronics, INSUREPAIR® helps insurers make informed decisions that deliver better outcomes for policyholders while controlling indemnity spend.

STEP 01

Claim Instruction

We receive the claim details and identify the electronic items requiring assessment.

STEP 02

Technical Assessment

Our technicians assess condition, damage, repairability and claim circumstances.

STEP 03

Diagnostics

Detailed diagnostics establish whether repair, restoration or replacement is appropriate.

STEP 04

Recommendation

We provide evidence-based repair, replacement or settlement recommendations.

STEP 05

Repair Or Replacement

Where appropriate, repair is progressed. Where replacement is required, this is managed clearly.

STEP 06

Technical Report

Every recommendation is supported by clear reporting for insurers and claims handlers.

Designed For Better Claims Outcomes

Every electronic contents claim presents an opportunity to achieve a better result. Through detailed technical assessment and accredited repair capability, INSUREPAIR® helps identify when devices can be restored safely and economically rather than unnecessarily replaced.

✓ Reduce Claim Costs

✓ Improve Settlement Times

✓ Lower Environmental Impact

✓ Increase Customer Satisfaction

✓ Evidence-Based Recommendations

✓ Sustainable Claims Outcomes

Domestic & Commercial Electronic Contents Claims

Our service can be deployed across a wide range of domestic and commercial claims, including damage arising from fire, escape of water, impact, accidental damage, storm events, theft and recovery.

Domestic Claims

Laptops, tablets, mobile devices, home technology, smart devices and household electronics.

Commercial Claims

Office technology, IT hardware, business-critical equipment, communications devices and specialist electronics.

Better Outcomes. Lower Claim Costs.

Speak to INSUREPAIR® to learn how our electronic contents claims solutions can support your claims programme.

✓ Validation

✓ Diagnostics

✓ Repair First

Call 0131 478 3391

Every claim begins with understanding the true condition of the item. Our specialists provide independent validation and technical assessment, ensuring insurers and loss adjusters have the information needed to make confident decisions.

Our technicians use advanced diagnostic processes to determine whether electronic items can be repaired, refurbished or require replacement. Every recommendation is supported by clear technical evidence.

Where repair is the most appropriate outcome, our accredited technicians restore devices safely and efficiently, helping insurers reduce claim costs while maintaining exceptional customer outcomes.

Many electronic items can be professionally refurbished and returned to service. Our refurbishment programme extends product life, reduces unnecessary replacement and supports more sustainable claims outcomes.