· Supporting policyholders across the city
Flooded property?
We’ll help you through what happens next.
From immediate advice and property surveys to mitigation,
drying and complete reinstatement, our Edinburgh team can
support the recovery of your property.
Insurance repair specialists
Full reinstatement
Increased demand across Edinburgh
Urgent cases are being prioritised where early mitigation
may help reduce further damage.
Know what to do first
Assess the damage
Reduce further loss
Manage moisture
Restore the property
You don’t need to solve everything at once.
When a property floods, the immediate priority is safety,
limiting further damage and creating a clear record of what has happened.
Make sure everyone is safe
Avoid affected areas where water may have reached electrical installations.
Limit further water ingress
Only where it is safe and reasonable to do so.
Photograph the damage
Record rooms, flooring, ceilings, contents and visible water ingress.
Notify your insurer
Open the claim and keep a note of your claim reference.
Arrange professional assessment
Moisture can remain concealed even after surfaces begin to look dry.
One team from first response to finished repair.
INSUREPAIR® can support the property throughout the recovery process,
from initial attendance through to completed reinstatement.
Emergency mitigation
Practical measures designed to stabilise the property
and reduce further damage.
Survey, moisture & drying
Assessing affected areas, monitoring moisture and
managing drying before reinstatement begins.
Complete reinstatement
Detailed repair scopes and complete multi-trade
property restoration through to completion.
Edinburgh buildings can need a different approach after water damage.
Traditional tenements, basement flats, suspended timber floors,
masonry construction and historic materials can all behave differently
following significant water ingress.
A property can look dry before it is dry.
Moisture can remain within floors, masonry,
insulation and concealed construction.
A clear route back to a repaired property.
We explain what is happening at each stage of the recovery process.
ContactTell us what happened.
SurveyAssess the property.
MitigationReduce further loss.
DryingMonitor conditions.
EstimateScope the repairs.
ReinstateRestore the property.
Flood damage FAQs
Should I contact my insurer first?
and retain your claim reference. If you are unsure what immediate action to take,
our team can also talk you through practical next steps.
What should I photograph after flooding?
water ingress. Wider room photographs can also help show the extent of the damage.
How do you know when a property is dry?
can help establish whether affected materials and concealed areas have reached
suitable conditions for reinstatement.
Can INSUREPAIR® prepare the repair estimate?
for consideration by insurers, loss adjusters or other relevant parties.
Can you complete the full reinstatement?
to completed multi-trade reinstatement.
If your property has been affected, we’re here to help.
Speak to our Edinburgh team about the immediate next steps,
surveys, mitigation, drying and property reinstatement.